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Terms of Service

Store Policies and Disclaimers

For further details beyond these general policies, please refer to our full Terms And Conditions below.

Order processing times may vary. We will contact you via email as soon as we receive your order and give you your expected delivery date. Wait times are determined by when we finalize all photos in your order and receive payment in full.

Delivery date can range from 1 to 4 weeks depending on the overall volume of incoming orders.

Product prices do not include shipping. Customer pays shipping costs.

After you submit photos via the website, we require an email confirmation from you before we can proceed with creating your Kosh studio painting. We reply to your order with an email confirmation of the quality of the photos. If we do not receive a response from you via email, we send email reminders, but ultimately cancel the order upon no communication.

We will email you a final preview for you to approve before we begin printing. If we do not receive final approval, we will send a follow-up email. If we do not receive a response to this follow-up email, we will then ship without approval.

Because we work closely with you to help you select the right photo to create the perfect painting, we do not accept requests for new photos or paintings after sending the preview of your print. We will, however, work with you on sizing, scale, and placement, if needed. 

All sales are final. Due to the nature of custom artwork, we are unable to offer refunds or accept returns for any of our products.

Full Terms and Conditions 

Our services and products are provided subject to the following Terms and Conditions. By using www.koshstudio.com, you consent to these Terms and Conditions.

Disclaimer: We try to be as eco-friendly as possible, so a lot of our shipping materials are recycled. 

Order processing times may vary. We will contact you via email as soon as we receive your order and give you your expected delivery date. Wait times are from when we finalize all photos in your order and receive payment in full. 

Delivery date can range from 1- 4 weeks depending on the volume of orders. Prices do not include shipping. 

Customer pays shipping. 

Although you submit photos via the website, we need an email confirmation from you to proceed with creating your painting. We reply to your order with an email confirmation of the quality of the photos. If we do not receive a response from you via email, we send email reminders, but ultimately cancel the order upon no communication to move forward with pictures that we have any hesitation about.

We will email you a preview of your print to receive your final approval before sending to print and frame. We will wait up to one month to receive final approval with you before we send to print. If a month has gone by, we reserve the right to cancel your order of the shippable items.

Due to the nature of custom art, once we have created your Custom painting, we cannot offer a full refund.  

Because we work closely with you to choose the right photo to create the perfect print, we do not accept requests for new photos or prints after sending the preview of your print. We will, however, work with you on sizing, scale, and placement, if needed. 

Please be sure to read all of our Policies, FAQ’s, Terms and Conditions, and Privacy Policy.


1. Privacy

Please review our Privacy Policy following the link provided on the bottom of this page.

2. Terms of Use

Website Access:

Kosh studio is a registered trademark. We reserve the right to immediately remove your account and access to www.koshstudio.com including any products or services offered through the site, without refund, if you are caught misusing our website, services, or products.

Trademark Rights:

The name “Kosh studio” or any variation that is confusingly similar and the associated marks, phrases, logos, and designs that we use in connection with our services, are trademarks, service marks, or trade dress of Kosh studio in the Lavia and other countries. You may not use this Trademark without our express, written permission.

Intellectual Property Rights to your materials:

We claim no proprietary rights over the material you supply to Kosh studio. By submitting your photo to us, you agree to hold Kosh studio harmless from and against any and all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed by or against you. By uploading and posting material on this site, you grant Kosh studio the right to use and publish images created from these materials for promotional, business development, and marketing purposes. This may include, but is not limited to website, web blog, studio display, fine art, commercial art, books, promotional material, and product demos, or any other lawful purpose.


Materials you submit to koshstudio.com:

You shall not upload, post or otherwise make available on the this site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the Materials, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. We reserve the right to remove or reject any user submitted materials.

Your Account:

You must be 18 or older to use our services and/or buy from our site. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 are not permitted to use Kosh studios or services.

You consent to receive communications from us by e-mail, which may include promotion or marketing information. You have the option to opt out or unsubscribe at any time. If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. You may use this site and our services for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through this site. You agree to use this site and to purchase services or products through this site for legitimate purposes only. You agree not to steal, in any manner, any page of this site or to reverse engineer or attempt to obtain the source code of the services provided. You further agree to not purchase products or use our services for commercial gain. Meaning, you cannot re-sell our products for a commercial profit. You agree not to interfere with or try to disrupt our services, for example by distributing a virus or other harmful computer code.

Suggestions and Ideas

Visitors may submit suggestions, ideas or questions to info@koshstudio.com . By doing so, you acknowledge that we will be free to use, disclose, reproduce, modify, license, transfer and exploit any suggestions or ideas in any manner.

Limitation of Liability:

We do not accept responsibility that this site, its servers, or e-mail sent from the website is free of viruses or other harmful components. You expressly understand and agree that we will not be liable for damages of any kind arising from the use of this site.

3. Terms of Sale

These Terms of Sale apply to all offers and orders made by Kosh studio, all purchases and orders placed by you, and all agreements concluded between buyer and seller in relation to the products and services offered on this site.


Cancellation:

All orders are custom made to customer’s specifications. Cancellations are only accepted within twenty four (24) hours from the time we send our initial email to you that contains the turnaround time. No cancellations are accepted after that time frame.


All sales are final. No returns or refunds. We are committed to quality products and your satisfaction is very important to us. We work closely with you before we start the print, and make sure you are fully aware of the quality of the print you will receive.


We understand that at times things are not handled with care during shipment, so should anything arrive broken, please email us at info@koshstudio.com as soon as you receive your damaged order. Please provide us with picture of the damage and we will work with you as fast as we can to resolve the issue.

Pricing

Despite our best efforts, a small number of the items shown on the website may be priced incorrectly as a result of price changes that are implemented at or about the time of your visit to the website.

Acceptance of Order

We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you (if any) related to such order.

Product Descriptions

We attempt to describe and display our products as accurately as possible. However, we cannot guarantee that the descriptions will be completely current or error-free. This includes, but is not limited to the color, texture, or size.

Changed Terms

We reserve the right to change these Terms and Conditions at any time, without notice.

Applicable Law

By placing an order on the website and/ or visiting koshstudio.com, you agree that any dispute relating in any way to your visit to or use of this site or products purchased shall be subject to the exclusive jurisdiction of the state courts located Latvia, and you consent to exclusive jurisdiction and venue in such court.